Wrap
All gift items are wrapped in high quality gift wrap before being securely packaged for delivery.
Care and Composition
Customer Service
Email: customercare@caramel-shop.co.uk
Monday - Friday (except UK bank holidays)
10am - 5pm UK time
Delivery & Returns
UK Mainland (1-3 days) - FREE on orders over £250, £6.99 on all other orders
United States (4-6 days) - FREE on orders over £250, £20 on all other orders
Rest of The World (4-6 days) - FREE on orders over £250, £25 on all other orders
Europe (3-4 days) - £22 on all orders
Returns
If, for any reason, you are not happy with your purchases you can return them within 14 calendar days providing they are unused and in a re-saleable condition. Visit RETURNS page for more information.
Email: customercare@caramel-shop.co.uk
Monday - Friday (except UK bank holidays)
10am - 5pm UK time
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